Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering great quality support prompt is our main priority, so we back up each Linux shared hosting service plan with a 1–hour ticket answer guarantee. After you post a ticket or drop an e–mail, our customer support team will do their best to generate the most appropriate answer to your issue and to offer guidance in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time needed. Our staff of employees will undoubtedly be on the web for you 24x7x365 to reply to all of your enquiries and to solve any concern you will have. You can easily post a tech support ticket from your Web Hosting Control Panel or send us an e–mail message any moment. Furthermore, on business days, you could ring us or make use of the online chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • Ultimate Hosting has incorporated a complete practical knowledge base into the Control Panel allowing you to obtain effective step–by–step information anytime. Each section of the Control Panel possesses its own contextual guide area displaying a selection of how–to articles. We have also organized video tutorials to give you a superior idea of exactly how to execute any given job.