Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
Other than having more system resources, a good reason why you could get your own server and use it instead of a shared web hosting plan is that you are able to install and run a wide variety of software. With a shared account, you could use applications, which do not require root access and aren't installed server-side, so in case you require particular software for your sites, you cannot install it on a shared server. This is not the situation with a hosting server of your own in which you are able to install everything you want. The downside is that you may not have much experience and dealing with your own hosting server is more complex that managing a shared web hosting account where the company manages the majority of things. This is the reason why we offer another service for our hosting server plans called Installation & Troubleshooting and you could take full advantage of it any time that you face any issues with the administration of your machine.
Installation and Troubleshooting in VPS Servers
You are able to add the upgrade with a few clicks whenever you need it and regardless of the VPS servers
package deal that you have chosen. This may be done either during the order process in case you think that you'll require help from the very beginning or later from the VPS billing CP in the event that you have difficulties with any software on the web server. Our skilled admins can easily install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade includes an hour of custom work and you'll be able to use it anytime. Most tasks take less than that, consequently the remaining time will be available for the future and you will be able to see it in the billing CP all the time. You'll be able to use the upgrade as a separate service or on top of the 30 minutes of custom work which are an element of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
You could take full advantage of our service at any time if you have a dedicated server
from our company and you'll be able to include it in your plan with just a couple of clicks. If you require some custom work on the hosting server from the very beginning, for instance, you can get the upgrade together with the plan during the signup procedure, or you can get it through your billing area if you need assistance at some point later. The Installation & You with any task that you can't perform on your own for one reason or another - install a script, set it up or troubleshoot it. This way, you are able to concentrate on building your Internet sites without spending time on hosting server maintenance or software issues as our seasoned staff shall take care of these things for you. You are able to add the upgrade as many times as you need it and in case some time is left, it will be listed within your billing CP, so you can use it when you need it again.